Visitor Services

Whether you’re arriving by plane or discovering the city from the ground, our Visitor Services are here to help you make the most of your time in Abbotsford. Visit the mobile Explorer Trailer at events and popular locations, or stop by the YXX Visitor Kiosk as you land—both offer maps, guides, and friendly local advice to help you explore everything Abbotsford has to offer.

EXPLORER TRAILER

The Abbotsford Explorer Trailer is a mobile visitor centre that brings the best of the city directly to you. Whether you’re a visitor looking for local experiences or a resident rediscovering your hometown, our friendly team is here to help. Find information on events, attractions, trails, dining, and more—right from the heart of where it’s happening.

Keep an eye out for the trailer at community events, festivals, and popular local spots. Stop by to ask questions, pick up maps and guides, and get inspired to explore everything Abbotsford has to offer.

YXX VISITOR KIOSK

Address: 30440 Liberator Ave, Abbotsford, BC, V2T 6H5

Note: Please note that this kiosk is no longer staffed, but visitor guides are still available for pickup at YXX.

TOURISM ABBOTSFORD AMBASSADOR PROGRAM

We are excited to introduce the Tourism Abbotsford Ambassador Program, a dynamic initiative designed to enhance the visitor experience in our vibrant city. Tourism Abbotsford Ambassadors will serve as a warm welcome for visitors and locals alike, fostering a sense of community and connection while showcasing the unique offerings of Abbotsford.

Comprised of a diverse group of volunteers of all ages and backgrounds, who share a passion for helping others and will play a crucial role in supporting local events and activations. With access to an extensive toolkit that includes maps, itineraries, and guides, they will be well-equipped to provide visitors with a wealth of options for recreation, dining, and exploration.

MERCHANDISE

Address: 100 – 33660 South Fraser Way, Abbotsford, BC

Hours: Open Monday to Friday, 9:00 AM – 4:00 PM

Looking to take a little piece of Abbotsford home with you? Stop by the Tourism Abbotsford Marketing Office to shop our selection of locally inspired merchandise! From branded wine and beer glasses to fragrant lavender sachets from Lakeland Flowers, collectible pins, stickers, and tote bags, there’s something for every kind of explorer.

When you arrive, simply buzz “100” at the front door and our team will let you in to browse and make a purchase at our merchandise cart. Whether you’re a visitor or a local, it’s the perfect stop to pick up a keepsake or a thoughtful gift that celebrates Abbotsford!

#EXPLOREABBOTSFORD