Visitor Services
Whether you’re arriving by plane or discovering the city from the ground, our Visitor Services are here to help you make the most of your time in Abbotsford. Visit the mobile Explorer Trailer at events and popular locations, or stop by the YXX Visitor Kiosk as you land—both offer maps, guides, and friendly local advice to help you explore everything Abbotsford has to offer.
EXPLORER TRAILER
The Abbotsford Explorer Trailer is a mobile visitor centre that brings the best of the city directly to you. Whether you’re a visitor looking for local experiences or a resident rediscovering your hometown, our friendly team is here to help. Find information on events, attractions, trails, dining, and more—right from the heart of where it’s happening.
Keep an eye out for the trailer at community events, festivals, and popular local spots. Stop by to ask questions, pick up maps and guides, and get inspired to explore everything Abbotsford has to offer.
YXX VISITOR KIOSK
Address: 30440 Liberator Ave, Abbotsford, BC, V2T 6H5
Hours: Open 9:00 AM – 5:00 PM from Monday to Thursday (Closed Friday-Sunday)
Your first stop for discovering Abbotsford starts right at the airport, located right across from Depatures.
Conveniently located at the Abbotsford International Airport (YXX), our Visitor Kiosk is designed to welcome travellers the moment they land. Whether you’re here for a quick visit or an extended stay, the kiosk offers easy access to maps, guides, and local recommendations to help you make the most of your time in Abbotsford.
Our knowledgeable staff can point you toward must-see attractions, dining spots, events, and hidden gems.
EXPLORE ABBOTSFORD AMBASSADOR PROGRAM
We are excited to introduce the Explore Abbotsford Ambassador Program, a dynamic initiative designed to enhance the visitor experience in our vibrant city. Explore Abbotsford Ambassadors will serve as a warm welcome for visitors and locals alike, fostering a sense of community and connection while showcasing the unique offerings of Abbotsford.
Comprised of a diverse group of volunteers of all ages and backgrounds, who share a passion for helping others and will play a crucial role in supporting local events and activations. With access to an extensive toolkit that includes maps, itineraries, and guides, they will be well-equipped to provide visitors with a wealth of options for recreation, dining, and exploration.
MERCHANDISE
Address: 100 – 33660 South Fraser Way, Abbotsford, BC
Hours: Open Monday to Friday, 9:00 AM – 4:00 PM
Looking to take a little piece of Abbotsford home with you? Stop by the Tourism Abbotsford Marketing Office to shop our selection of locally inspired merchandise! From branded wine and beer glasses to fragrant lavender sachets from Lakeland Flowers, collectible pins, stickers, and tote bags, there’s something for every kind of explorer.
When you arrive, simply buzz “100” at the front door and our team will let you in to browse and make a purchase at our merchandise cart. Whether you’re a visitor or a local, it’s the perfect stop to pick up a keepsake or a thoughtful gift that celebrates Abbotsford!
